CHARLES GANTT left Cable & Wireless, where he worked as a network voice engineer, in 2001, to join ATS-I as a field supervisor, leading a team of communication and Nortel Networks MSL-100 technicians.

At Cable & Wireless, Mr. Gantt provided remote and on-site support for 3rd level DMS problems, enhanced network for DS1 (T1) capacity and upgrading components to the latest release, and verified CSS7 protocols and testing call-processing suites to certify that new platforms were consistent with present domestic and international legacy feature group database. He was responsible for verifying switch configurations/identifying and implementing switch infrastructure changes.

During his 16-year tenure at Northern Telecom, he served as one of the company’s technical support engineers, installed 10,000 line systems with enhanced voice message component and trained staff on DMS 100 Telephone switch.  As a result of his efforts, trouble reports were less than 1%, and system performance remained at a high percentage.

Mr. Gantt and his family reside in Reston, Virginia.